Although your computer has been installed iTunes, for some reasons, iTunes cannot recognize your iPhone, even when you repeat connecting your phone to your computer for so many times. If you get this issue, you can read this following articles to find out what you can do to deal with it.

solve the problem Itunes cannot recognize Iphone in Windows 10
Solve the problem Itunes cannot recognize Iphone in Windows 10

If this is the first time you have ever connect you iPhone,iPod or iPad to the computer with a Windows 10 operation system, and Windows 10 did not recognize your device, let’s restart your computer then check it again. If the problem still cannot be solved, try this method.

Firstly, you need to ensure that you have installed the latest version of iTunes on Windows 10.Then you connect your iPhone, iPod or iPad to your PC by using the official cable.
Next, open the Control Panel in Windows 10 by typing”Control Panel” into the search box in the Start Menu or on the Taskbar -> Press Enter to open the Windows Control Panel.
Change the “View by” property to “Small Icons” -> Click to choose “Devices and Printers” in the Control Panel window.

solve the problem Itunes cannot recognize Iphone in Windows 10
Click to choose “Devices and Printers”

Now you can see Iphone, iPod or iPad appears under the “Unspecified”.

solve the problem Itunes cannot recognize Iphone in Windows 10
Iphone, iPod or iPad appears under the “Unspecified”

Then you right-click on the symbol of iPhone, iPod or iPad -> Click to choose “Properties” to open iPhone, iPod or iPad property.

solve the problem Itunes cannot recognize Iphone in Windows 10
Click to choose “Properties” to open iPhone, iPod or iPad property

Next, move to the tab “Hardware”. Under the “Device Functions”, click to choose iPhone, iPod, or iPad and then click the “Property” to open the Apple iPhone/iPod/iPad property.

solve the problem Itunes cannot recognize Iphone in Windows 10
Click the “Property

In the tab “General” -> Click “Change settings”.

solve the problem Itunes cannot recognize Iphone in Windows 10
Change settings

Then choose the tab “Driver” -> Click on “Update Driver” to open Update Driver Software.

solve the problem Itunes cannot recognize Iphone in Windows 10
Click on “Update Driver”

In the windows “Updates Driver Software” -> Click on “Browse my computer for driver software” option.

solve the problem Itunes cannot recognize Iphone in Windows 10
Click on “Browse my computer for driver software” option.

Then navigate on the following link:

C:Program FilesCommon FilesAppleMobile Device SupportDrivers

C:Program Files (x86)Common FilesAppleMobile Device SupportDrivers

Last step, choose the “Drivers” folder.

solve the problem Itunes cannot recognize Iphone in Windows 10
Click Next to finish the process.

Click Next to finish the process. Now the problem has been solved. If you have any questions, please let us know by leaving your comments in the box below. We are glad to see your feedback! Thank you!