After updating to Windows 10, we can catch the error Word, Excel 2013 cannot open files .doc, xlr, when you still can open files .docx and .xlsx. Being stuck in opening files, you see the words: “Opening in Protected View” and do not know how to solve it. Well, this article will guide you!



Step 1: Right click on the Start Menu or press Windows + X, choose Programs and Features.

fix error Word, Excel 2013 cannot open files .doc, xls
Choose ‘Programs and Features’

Step 2: In Programs and Features, find Microsoft Office 2013, then choose Change.


fix error Word, Excel 2013 cannot open files .doc, xls

Step 3: A new window appears, choose ‘Repair’ then click ‘Continue’

fix error Word, Excel 2013 cannot open files .doc, xls

Wait for a moment!

fix error Word, Excel 2013 cannot open files .doc, xls
Wait for repairing
Step 4: After the error is fixed, click Close to exit. 

fix error Word, Excel 2013 cannot open files .doc, xls

A window appears to ask you if you wanted to restart your PC or not.

fix error Word, Excel 2013 cannot open files .doc, xls
Click Yes or No
Well, now the error is fixed, open the files .doc, .xls to check it!